Paul Alexander Joo

[Joo = “Yo!”]

Paul is an accomplished Service Delivery & Customer Experience specialist, with over a decade of experience in helping companies bulls-eye their competitive advantage, service experience and revenue targets

Employing a powerful combination of operational acumen, customer-centric focus and system thinking methods, Paul is exceptionally skilled at optimizing experiences for mutual profitability along the entire customer journey.

Paul has designed and implemented sales, marketing, product management and operational strategies & processes for a broad range of market sectors including technology, consumer services, professional services, government agencies, manufacturing, finance & commercial insurance.

Applying his unique ability to translate entrepreneurial thinking into concrete business value, Paul has also successfully incubated several start-up several companies including personal training and wellness services companies, tech startups and a personnel agency.

Contact Paul

paul@pushthelimit.com
LinkedIn

 

Minjai (Miin Jye) Lim

Minjai combines design thinking and a practical collaborative approach to help clients achieve sustainable, positive transformations. With business and management experience in North America and Asia, Minjai specializes in identifying improvement opportunities, devising innovative solutions and guiding clients in reaching consensus on future direction.

Contact Minjai

miin@pushthelimit.com
LinkedIn

“Hope” is not a sustainable strategy; innovating Customer Value through outstanding Service Delivery is!










Proud Members of:



Usability Professional Association


Service Design Network