February 8, 2009 | IxDA International Conference

In early February, Paul A. Joo spoke on Service Design & Usability at the Interaction’09|Vancouver conference hosted by the Interaction Design Association.

To view a slideshow of Paul’s presentation, click here.

If you’d prefer a downloadable PDF of the slide deck, click here.

A video of the presentation will soon be posted on the Interaction’09 conference site. We shall post a link on our website when it becomes available.